Everything was amazing due to every member of the staff. They gave me an upgrade to a very nice seafront room. The Ramses self-service and the beach restaurant was good but I didn’t try Mezzaluna and Silk. All the services were great! Starting from taxi drivers (the boss Ibrahim was awesome), shuttles, diving centre and a wide choice of excursions to do to end the staying full of memories. There is a nice terrace where you can pass some good time after dinner and see nice shows. They even have a small shopping center where you can find perfumery, souvenirs, clothes and jewellery.
Elina
Februari 2025
We liked the hotels location. Food and everything. Concierge team ( Mr Hasni, Ahmed Shawki, Mohammed Abdallah, Muhammed Bashair, Mr Essam, Mr. Ikrami) was very helpful. They have figured out every request as much as they can help. Other than weather situations. Make sure you pay a visit to Scorpion Diving Center. And set yourself a diving trip. Ras Muhammed was perfect place. These people are also very friendly. BUT MAKE SURE YOU GET UR UNDERWATER CAMERA & EQUIPMENT unless you want to pay 100+ $ for photos & Videos. Also ask for safari trip from Concierge team. They set us a great trip. We done the safari almost exclusive. Thanks to them. But as far as i heard the dinner in the dessert is not so good. So you may want to opt-out of it. Be sure that you make all the trips and excursions with the concierge team so they can make a better price deal for you. Most of the personel was friendly. If you come here you must visit the perfume shop on the second floor. And say hi to Mohamed (owner of the essence shop) Before finished my review make sure u ask for room upgrade as long as they have availability they will help you to get a good room
Semih
Januari 2025
Staff made it all worthwhile, I'd like to give 5 stars to Mohammad Mustafa, chief of kitchen, for making sure everything was running smoothly, greeting guests, and being such a nice guy. The hotel is a bit tired, especially the rooms and bathrooms. But the pool and everything else is just perfect. Rooms are a bit tight for a family of 4 (2 adults, 2 kids), and bigger rooms such as the suits are too expensive compared. Overall, it lived up to our expectations, and we are definitely coming back.
Mushe
Oktober 2024
A steam iron and an iron table was available in the wardrobe.
Eslam
Ogos 2023
The resort is amazing, great restaurants and bars, great pools and activities , amazing beach with snorkeling options , comfortable rooms with amazing sea view. highly recommend!
Michael
November 2022
I recently stayed at this hotel, and it was a fantastic experience! From the moment I arrived, the staff were warm, welcoming, and always ready to assist with a smile. The food was exceptional, offering a variety of delicious options that made each meal memorable. The facilities were top-notch, clean, and well-maintained, with everything you could need to make your stay comfortable and enjoyable. Overall, this hotel exceeded my expectations, and I highly recommend it to anyone looking for a great place to stay. Can’t wait to return!
Sanaz
Oktober 2024
Everything, literally every single thing starting from the gentlemen working hard to make us all pleased to the place and the food. I'm honestly one of the pickiest people you probably might ever encounter and came to this hotel a long time ago, and the experience that I had from this hotel was so worth the second visit. Would I recommend this hotel to others to come take their vacation here? Definitely! From all the enthusiastic energy that I had after coming here, it's definitely worth it. If there's someone who's a picky foody, like me, I would definitely also recommend this place because the food there is just unbelievable! Also, the parties, the vibes, the sea, the staff, the community, everything was incredible! Finally I want to thank Mr. Ahmad in the reception for his help and welcoming 🙏🏿 😊
Sherif
April 2025
Pool, access to snorkeling, good main buffet, staff helpfulness and decor
Nimitray
April 2025
To sum it up everything!!! Room was with a best view in the whole resort,and i am not kidding. Beds were quite comfortable. Everything was super clean( pool flor for example got cleaned every night).Food was ammaising to my suprise,we allways found lots of somethings for our taste,and we did not miss pork at all(which was my main concern),coral reef is beautifull. They have 2beautifull outside play grounds for the kids and programm they offer for animation of kids is wounderfull,but my kids could not get enough of see and pool. There is a lot of program to animate adults also,like beach volleyball,morning exsercises,foam party ,gym,spa etc. Water sports of course are in place and my husband even took and finished diving course up to 18m. I myself went to beauty salon to change my hair and went out with a big smile on my face... all the staff,but really all the staff is so cordial and nice. Next time in Sharm i know where will i go...grand Rotana!!!
Aleksandra
November 2024
What I really liked about this property is how Mr.Azmy Shalaby the General Manager handled my frustration while checking in, but immediately Mr. Ibrahim, Mr. Hegazy in the front desk helped me with my requests, then followed by the GM visiting me and changed my negative experience into a very positive one, he upgraded my stay to a different rooms that I really liked, all the staff were very helpful and willing to support any request, I personally liked the beach, it’s very quite and relaxing place, the gym was great and equipped with major machines, the palms restaurant on the beach has great variety of food and the staff were very friendly.
Sherif
Jun 2024